SS77 Privacy Policy
Your Data, Handled with Care

1. Introduction

This Privacy Policy explains how SS77 approaches data protection and how the platform (referred to as 'we' or 'us') collects, uses, stores, and protects the personal data of players and visitors who access the SS77 website and services. It applies to all users of the SS77 platform, including registered account holders and visitors who browse the site without registering.

When you create an SS77 account or keep using the platform after any update to this policy, you are confirming that you have read and understood the Privacy Policy and that you agree to how your personal data is collected and used as outlined here.

This Privacy Policy should be read together with the SS77 Terms and Conditions Terms and Conditions as well as the Responsible Gaming policy, both of which form part of the overall agreement between you and SS77.

2. Information We Collect

SS77 gathers personal information in two main ways: details you submit directly during registration or platform use, and information that is automatically recorded while you access the service.

Information you provide directly:

• Your complete registered name as it appears on your account
• Your date of birth, which is used to verify that you meet the age requirement
• Your mobile number, which is used for account sign-in and payment processing
• Your email address, if you choose to provide one
• Your preferred payment method details, such as a registered mobile wallet number used for deposits and withdrawals
• Copies of identification documents you submit for account verification
• Messages you send to SS77 customer support through live chat or email

Information collected automatically:

• Your IP address and approximate location
• The type of device you use, your operating system, and browser version
• The pages you visit on SS77 and how long you stay on each page
• Your betting and gaming activity, including wager amounts, selected games, and session length
• Your login times and overall session information
• Cookie and tracking data (see Section 6 for complete details)

3. How We Collect Your Information

SS77 gathers your personal information through these channels:

• Registration form: When you sign up for an SS77 account, you directly provide your name, date of birth, mobile number, and payment information.
• Account activity: Whenever you sign in, place a wager, make a deposit, or request a withdrawal, details of that activity are automatically logged.
• Customer support: When you reach SS77 through live chat or email, the content of those conversations is kept for quality assurance and dispute resolution.
• Cookies and Tracking Technologies SS77 uses cookies and similar tracking tools to understand how visitors move around and interact with the platform. You can find the full explanation in Section 6.
• Payment Service Providers For every deposit or withdrawal you initiate, SS77 gets a confirmation record from the payment provider. That record includes the transaction reference number and the mobile number linked to the transaction.

4. How We Use Your Information

SS77 processes the personal data collected from you for these specific purposes:

SS77 will not process your personal information for purposes that fall outside what is described in this policy unless we first get your explicit approval.

5. Sharing Your Information

SS77 never sells your personal information. To keep the platform running and meet legal duties, however, we may share certain data with the types of service providers listed below:

• Payment Service Providers The payment channels that process your deposits and withdrawals receive only the transaction details required for those transactions. They operate under their own privacy policies and security measures.
• Third-party identity verification providers: When necessary, SS77 may provide copies of your identity documents to third-party verification services so we can confirm your age and identity.
• Fraud monitoring and prevention providers: SS77 may share information with fraud monitoring and prevention providers to guard the platform and its users against financial crime.
• Law enforcement and regulatory bodies: SS77 will provide personal data to law enforcement or regulators when required by law, a court order, or a valid regulatory directive.
• Technology and support vendors: SS77 works with third-party technology vendors for hosting, analytics, and customer support. These vendors are contractually required to keep your information secure and use it only for the purposes SS77 approves.

6. Cookies

The SS77 website uses cookies and similar tracking tools to enhance your experience, remember your settings, and gather analytics. A cookie is a small text file placed on your device when you visit a website.

These are the cookie types used on SS77:

• Essential cookies These cookies are needed for the platform to work. They include session cookies that keep you signed in and security cookies that help stop cross-site request forgery attacks. You cannot turn these off.
• Functional cookies These remember your preferences, like your language setting and display options, so your next visit feels more personalized.
• Analytics cookies These gather anonymized information about how players use the platform, such as the most visited pages, session length, and where users come from. This data helps SS77 make the site better.
• Security cookies These are used to spot and stop fraud, including unusual login patterns or suspicious betting activity.

You can control cookie preferences in your browser settings. Keep in mind that turning off essential cookies may affect how SS77 works and could stop you from logging in or placing bets.

7. Data Retention

SS77 keeps your personal data while your account is active and for a certain period after account closure, as required by law and regulatory rules. The retention periods for each data category are listed below:

• Account data This includes your name, date of birth, and mobile number. It is kept for as long as your account is open and for at least 5 years after account closure.
• Transaction records This covers deposits, withdrawals, and bet history. Each record is kept for at least 5 years from the transaction date.
• Identity verification documents These are kept while your account is open and for at least 5 years after account closure.
• Customer support communications These are kept for 2 years from the date of the communication.
• Analytics and usage data These are kept in anonymized form for up to 2 years.

After the required retention period ends, SS77 securely deletes or anonymizes your personal data so it can no longer be associated with you as an individual.

8. Data Security

SS77 treats the security of your personal data as a priority. The platform uses a combination of technical and organizational controls to protect your information from unauthorized access, loss, destruction, or alteration. These controls include:

• TLS encryption for all data transferred between your device and SS77
• Encrypted storage for sensitive account data, including passwords and payment details
• Access restrictions that limit internal handling of personal data to authorized personnel on a need-to-know basis
• Regular security audits and vulnerability assessments across the platform
• Two-factor authentication options for player accounts
• Ongoing monitoring for suspicious activity and unauthorized access attempts

9. Your Privacy Rights

As an SS77 player, you have the following rights over your personal data. To exercise any of these rights, contact the SS77 support team through live chat or email. [email protected].

• Right of access: You may request a copy of the personal data SS77 holds about you at any time.
• Right to rectification: If any personal data about you is inaccurate or incomplete, you can request a correction.
• Right to erasure: In certain circumstances, you may ask SS77 to delete your personal data. Please note that this right is subject to legal retention obligations, so SS77 may still need to keep certain records even after your account is closed.
• Right to restrict processing: You may ask SS77 to limit how your personal data is processed in certain situations, such as while a dispute is still being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: If SS77 processes your data based on your consent—for example, for promotional communications—you can withdraw that consent anytime.

SS77 will respond to all data rights requests within 30 days. For complex cases, the response period may be extended by another 30 days; in such cases, you will be informed about the extension and the reason for it.

10. Minors

The SS77 platform is strictly for adults aged 21 and over, in line with responsible gaming practices. SS77 does not knowingly collect personal data from anyone below 21 years old. If you are a parent or guardian and believe that an underage user has registered an account on SS77 or provided personal data to the platform, please contact the support team immediately. [email protected].

Upon receiving a verified report that an underage user has registered an account, SS77 will close the account immediately, delete all associated personal data, and return any deposited funds to the payment method used, in accordance with applicable law.

11. Changes to This Policy

SS77 reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new 'Last Updated' date. For material changes that affect how your data is used, SS77 will notify registered players through their registered mobile number or email address whenever possible.

If you keep using SS77 after we publish an updated Privacy Policy, that means you accept the revised terms. If you do not agree with the changes, please stop using the platform and contact our support team to close your account.

12. Contact Us

If you have questions about this Privacy Policy, need to exercise your data rights, or have concerns about how SS77 processes your personal data, please contact the support team:

• Live Chat: Available 24/7 directly on the SS77 platform — the quickest way to get a response.
• Email: [email protected] — replies within 24 hours.